Data Center Background!
The data center is a new, state-of-the-art facility
built on today's technology and practices a
philosophy of being a security-focused operation.
This philosophy is exemplified by an advanced
Toshiba physical security system as well as the very
best network and security choices for customers.
Activities and services are monitored by an
experienced technical staff 24x7 from the Network
Operations Center (NOC).
The facilities include 5,000 square feet of
raised floor, a 1,200 square foot telco style room,
in addition to a network operations monitoring
center, conference rooms, administrative space and
break room.
Differentiators
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The physical
infrastructure utilizes an $8.5 million investment
by Colo.Com, a previous tenant of the building
that went out of business due to over-investing
and over-building. This investment in
infrastructure provides a reliable, high
performance data center for customers to host
their mission-critical applications.
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The focus is to
operate a high quality data protection facility.
This translates to a simple, powerful business
plan with positive cash flow and a stable,
profitable environment for customers.
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The center is
carrier-neutral and will enjoy Gig-E and fiber
accessibility to XO, Internap, Cable & Wireless,
Qwest, MFS, ICG, AT&T and Sprint.
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The center is a
highly stable, controlled raised floor environment
with an uninterruptible power supply and back-up
generator, fire suppression, HVAC, separate
cooling zones, humidity control and security.
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Your equipment and
bandwidth are monitored 24 hours by 7 days a week
by our own engineers, with enhanced monitoring
services a call away.
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Highly trained and
experienced staff is available to assist you 24
hours a day, 7 days a week. Their expertise is
available for professional services in advanced
network design and logical security.
Power
The electric service in the building is connected to
a parallel redundant Powerware UPS, which delivers
conditioned power to the data center via a Starline
Bussway system. This system eliminates the need for
traditional power distribution units (PDU's) and
enhances the reliability of the system as well as
making "A" and "B" power available to every computer
equipment cabinet. The power is backed up by a 1000
Kw Cummings diesel generator connected to a 1,600
amp automatic transfer switch (ATS). The batteries
in the UPS system can support a full electrical load
for 25 minutes, providing ample time for the diesel
generator to come online and handle the full load of
the data center.
Cooling and humidity
is controlled by six (6) 30-ton Data Aire air
handling units (AHUs). The AHus are completely
redundant (N+2) as only 3 of the AHU's are needed to
properly cool the data center if it were fully
loaded with equipment. The system keeps the
operating environment in the data center at 68
degrees with 45% humidity with a variation of no
more than 4 degrees of temperature and 4% humidity.
Network
Connectivity
Internet connectivity is provided by dual, redundant
Gigabit Ethernet connections (dual Gig-E) to the
Cable & Wireless Internet Network Node located in
the adjacent building. That node has eight (8)
OC-192 connections to the Cable & Wireless network.
There is a secondary connection to XO's Metropolitan
Area Network via a 100-base-T Ethernet connection.
Additional fiber
connections to the building are provided by Qwest,
MCI, and ICG. Qwest and ICG currently provide OC-3
connections to the facility and additional capacity
is available from both carriers.
Security and
Monitoring
The experienced technical staff monitors all the
equipment in the facility, the connections to that
equipment, and all visitors to the facility, 24x7.
Visitors must be granted access by duly authorized
representatives of the data center clients. A
biometric scan and surrender of the visitor's
driver's license for a proxy card is required for
visitors to gain access from the lobby to the
administrative area. Another biometric scan and use
of the access card is required to enter the raised
floor area.
Twenty-three (23)
Toshiba cameras, connected to a Toshiba closed
circuit surveillance system, monitor the data
center. This state-of-the-art system provides NOC
staff with the ability to visually monitor all doors
to the data center and all cabinets within the data
center. The system detects any movement, triggering
one or more of the cameras to capture a digital
image of the movement, which is recorded to a RAID
based hard drive system. The images are archived
periodically and can be transferred to any digital
media on-demand.
Fire Detection &
Suppression
Fire detection within the Data Center is provided by
an early detection alarm system monitored both
within the NOC and by Honeywell as a backup third
party monitoring service. The monitoring system
informs the NOC staff of the specific alarm
generating the warning and its location. The data
center has sensors installed both above and below
the raised floor to detect gases that rise with the
airflow in the center as well as heavy gases that
tend to settle under the floor. The fire suppression
system is a pre-action, dry pipe which would
discharge water only from the appropriate locations
if the heat in the data center increases enough to
trigger a fire sprinkler head. The discharge of a
sprinkler would signal the emergency power off
switch which would simultaneously turn off the
electrical power to the entire data center room.
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